Privacy policy

Contact with us

If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent.

Data storage

We would like to point out that for the purpose of simplifying the shopping process and for subsequent contract processing, the webshop operator stores the IP data of the connection owner in the form of cookies, as well as the name, billing and delivery address, telephone number and VAT ID number of the buyer.
The data provided by you is required to fulfill the contract or to carry out pre-contractual measures. We cannot conclude the contract with you without this data. Data will not be transferred to third parties, with the exception of the transfer of credit card data to the processing bank institutes / payment service providers for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.
The data stored by us will not be deleted after the purchase process has been canceled. If a contract is concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years).
The data name, address, purchased goods and date of purchase are also stored until the product liability expires (10 years). Data processing is carried out on the basis of the statutory provisions of Section 96 (3) TKG and Art. 6 (1) (a) (consent) and/or (b) (necessary for contract performance) of the GDPR.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.
We use cookies to make our website more user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser the next time you visit our website.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
If cookies are deactivated, the functionality of our website may be restricted.

Web fonts (local hosting)

This site uses so-called web fonts provided by Google for the uniform display of fonts. The Google Fonts are installed locally. A connection to Google servers does not take place.

You have the option of subscribing to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter.
As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration.
You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: office@smarthygiene.at. We will then immediately delete your data in connection with the newsletter dispatch. Of course you will also find an unsubscribe link in every newsletter.

SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about the use of this website by the site visitor is usually transmitted to a Google server in the USA and stored there.
This is also our legitimate interest pursuant to Art. 6 para. 1 p. 1 f) GDPR. Google has submitted to the Privacy Shield agreement concluded between the European Union and the USA and is certified. Google thereby undertakes to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry:

> https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

We have activated IP anonymization on this website (anonymizeIp). As a result, however, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the transmission of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link:

>> https://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plugin or within browsers on mobile devices, you can click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data within this website in the future (this opt-out cookie only works in this browser and only for this domain. If you delete the cookies in your browser, you must click this link again):

>> Deactivate Google Analytics

Google Ads (formerly Google Adwords)

Our website uses the online advertising program “Google Ads” (formerly known as Google AdWords) from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) and, as part of Google Ads, conversion tracking and the re-marketing function.

Google Ads places a cookie on your device if you have reached our website via a Google ad. These cookies lose their validity after 60 days and are not used for personal identification. If the user visits certain pages of the Google Ads customer’s website and the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked via the websites of Google Ads customers.

The information collected using the conversion cookie is used to generate conversion statistics for Google Ads customers who have opted for conversion tracking. Google Ads customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

We also use the re-marketing function. For this purpose, Google Ads places a cookie on your device that allows third-party providers – including Google – to recognize that you have visited our website with your browser. With the help of this knowledge, our ads can later be presented to you on third-party sites, provided they are integrated into the Google network.

Google Ads works across devices if you have a Google account and allow your account to be linked to your web and app browsing history in the settings. However, this is only the case if you have not deactivated the setting for the use of information for ad personalization in your Google account. You can find the corresponding setting at https://www.google.com/settings/u/0/ads/authenticated. By doing so, you allow ads relevant to you, which were created according to your usage via a specific device, to be displayed even if you access our website from another device. For this purpose, a Google-authenticated ID is linked to your Google account.

If you do not wish to participate in the tracking process, you can also reject the setting of a cookie required for this, e.g. in your browser setting, which can generally deactivate the automatic setting of cookies. Link: Download and install available browser plugin: https://www.google.com/settings/ads/plugin. If you specifically do not wish to participate in the conversion tracking process, you can explicitly deactivate cookies for conversion tracking by setting your browser to block cookies from the domain “www.googleadservices.com”. Google’s privacy policy on conversion tracking can be found at https://services.google.com/sitestats/de.html. You can find further information on the subject of “data protection” in connection with Google at https://policies.google.com/?hl=de.

Lead Forensics

For marketing and optimization purposes, this website uses products and services of the company Lead Forensics(https://www.leadforensics.com). Lead Forensics’ head office is located at Communication House 26 York Street, London, W1U 6PZ United Kingdom.
Lead Forensics determines details of your organization including phone number, web address, SIC code, a description of the company. Lead Forensics shows the actual history of your visit to this website, including all the pages you have visited and viewed and how long you have spent on this page. Under no circumstances will the data be used to personally identify an individual visitor. If IP addresses are collected, they are anonymized immediately after collection. On behalf of the operator of this website, Lead Forensics will use the information collected to evaluate your visit to the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.
If you do not agree to this, you can object to the collection, processing and storage of data at any time with effect for the future by clicking on the following link:

>> Exclude from Lead Forensics website tracking

Your rights

In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.
If you have any further questions on the subject of personal data, you can contact us at any time at the address given in the legal notice.